How to order


1. Select product and add it to your basket by clicking Add to basket on the product page. Repeat the procedure for further products.

2. When all the products you wish to purchase are in your basket, click on the basket (in the top-right-hand corner of the screen).

3. Confirm the contents of your basket and that you wish to purchase them by clicking on Proceed to checkout.

4. Log in or register a new account by filling in the fields according to the instructions.

5. DELIVERY / PAYMENT/ METHOD OF DELIVERY/ OTHER Provide the information required for your order to be completed, select the payment and delivery method and add a comment (option), click on Continue

6. SUMMARY: Confirm your order by clicking on Buy and make the payment.


Order completion time, cost of delivery

Alongside each product in the bergstern.ch store is information about the order completion time. This is calculated in working days from the moment the order is effectively placed – in accordance with the regulations.

Deliveries are made by the GLS courier company (or another firm indicated by bergstern.ch).


The time and cost of delivery is given in the table below. To estimate the date of delivery, sum up the delivery time from the table below and the shipping time, which is indicated on the product page.

Country Planned delivery Delivery cost Free delivery
Albania 6 working days 303
Austria 2 working days 35
Belgium 3 working days 40
Bosnia and Herzegovina 5 working days 303
Bulgaria 4 working days 45
Croatia 6 working days 108
Cyprus 5 working days 133
Czech Republic 2 working days 35
Denmark 3 working days 40
Estonia 2 working days 60
Faroe Islands 10 working days 303
Finland 7 working days 80
France 4 working days 50
Germany 2 working days 35
Greece 3 working days 65
Hungary 2 working days 45
Iceland 5 working days 303
Ireland 4 working days 90
Italy 3 working days 55
Latvia 3 working days 55
Liechtenstein 4 working days 198
Lithuania 2 working days 50
Luxembourg 2 working days 40
Macedonia 6 working days 323
Malta 4 working days 118
Montenegro 7 working days 303
Netherlands 3 working days 40
Norway 6 working days 268
Poland 1 working days 20 orders over 75
Portugal 4 working days 55
Romania 3 working days 60
San Marino 4 working days 178
Serbia 7 working days 208
Slovakia 2 working days 40
Slovenia 3 working days 50
Spain 4 working days 60
Sweden 5 working days 60
Switzerland 4 working days 188
Turkey 6 working days 213
United Kingdom 4 working days 40

Forms of payment

The following are possible:

  • credit card (Visa, MasterCard)
  • direct transfer to one of the following bank accounts:

    for EUR:
    BREXPLPWMBK
    PL 37 1140 1124 0000 4701 7400 1002
    E-R2 Sp. z o.o. S.K.A.
    ul. Powstancow Wielkopolskich 91
    62-002 Suchy Las
    POLAND

    for GBP:
    BREXPLPWMBK
    PL 53 1140 1124 0000 4701 7400 1005
    E-R2 Sp. z o.o. S.K.A.
    ul. Powstancow Wielkopolskich 91
    62-002 Suchy Las
    POLAND


Current prices in the bergstern.ch store

All current prices are stated on the webpage and are the gross prices for the products.


Complaints

Complaints regarding products purchased in the bergstern.ch store should be made in accordance with paragraph 11 of the regulations.